KincoPro Waterproof Synthetic Gloves with Pull-Strap for Outdoor Work

After carefully measuring my hand with a measuring tape, the size chart suggested small. I never wear small gloves, but I followed the chart and ordered them. They were much too small. Attempts to return them have failed. After the first step, there is a "continue" button that is greyed out and doesn't work. It says I have 22 more days to return them, but the site won't let me. UPDATE: Although the return would not go through on mobile, the next day I successfully processed it on my laptop. I used Firefox on both devices.